Terms of Use

LedgerHQ is a bookkeeping application owned and operated by Tax Planner Pro, LLC("TaxPlannerPro").

Tax Planner Pro, LLC
3301 Bonita Beach Rd.
Suite 312
Bonita Springs, FL 34134
Contact: support@taxplannerpro.com

References to "LedgerHQ," "we," "us," or "our" mean LedgerHQ and TaxPlannerPro, as applicable.

LedgerHQ is a hosted double-entry bookkeeping platform. These Terms govern your use of the LedgerHQ website, application, and related services.

The service allows you to record financial transactions, manage accounts, connect authorized bank data, collaborate on bookkeeping, generate reports, and use Tally AI or authorized integrations. LedgerHQ is software. It is not a bank, payment institution, securities service, public accounting firm, tax adviser, law firm, or attest service.

To use the service, you must:

• Be at least 16 years of age.
• Provide accurate and complete registration information.
• Keep your account credentials secure. You are responsible for all activity under your account.

You must notify us immediately at support@taxplannerpro.com if you suspect unauthorized access to your account.

LedgerHQ is offered through a recurring subscription. The purchase screen shows the plan title, one-month duration, included services, number of active businesses or managed companies, and the complete localized monthly price before you confirm.

• Subscriptions started in the iOS app are purchased through Apple. Payment is charged to your Apple Account when you confirm. The subscription renews automatically each month unless canceled at least 24 hours before the current period ends. Apple charges the renewal within 24 hours before that period ends.
• You can manage or cancel an iOS subscription in Apple Subscriptions. Apple handles billing, taxes, cancellation, and refund requests for purchases made through Apple.
• Adding another active business or managed company moves an Apple-billed account to the corresponding higher-capacity monthly plan. LedgerHQ shows the new plan's complete localized price before the Apple purchase sheet opens, and the company is created only after Apple and LedgerHQ verify the change.
• Subscriptions started on the webare processed by Stripe in U.S. dollars and remain managed through LedgerHQ's web billing controls.

Any web price and separate usage charge is disclosed at web checkout. Except where required by law, Apple's rules, or the terms shown at purchase, charges already paid are non-refundable.

If you close your account:

• LedgerHQ revokes access immediately and completes deletion within seven days. We send a confirmation when the process is complete.
• Deleting a LedgerHQ account does not cancel an Apple subscription. Apple billing continues until you cancel in Apple Subscriptions. The app provides that link before deletion.
• Shared business records and records that must be retained for legal, tax, accounting, fraud-prevention, or security purposes are handled as described in our Privacy Policy.

You agree not to use the service to:

• Engage in any unlawful activity or process data in violation of applicable laws.
• Attempt to gain unauthorized access to the service, other accounts, or connected systems.
• Deliberately overload, disrupt, or interfere with the service infrastructure.
• Transmit malware, viruses, or other harmful code.

We reserve the right to suspend or terminate accounts that violate these terms.

• The LedgerHQ brand, logos, service design, and hosted infrastructure are owned by TaxPlannerPro.
• Your data · you retain full ownership of all bookkeeping data you enter into the service. We claim no intellectual property rights over your content.

Our processing of your personal data is governed by our Privacy Policy.

For bookkeeping data you enter into the service, LedgerHQ acts as a data processor on your behalf. You remain the data controller for that data. If you require a formal Data Processing Agreement (DPA), please contact us at support@taxplannerpro.com.

To the maximum extent permitted by law, TaxPlannerPro's total aggregate liability arising from or related to your use of the service is limited to the greater of USD 100 or the amount required by applicable law.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity.

We work to provide LedgerHQ with reasonable skill and care. The digital content supplied through the service should be:

• Of satisfactory quality.
• Fit for a particular purpose.
• As described.

If the digital content is faulty or does not meet these standards, you may be entitled to a repair, replacement, or other remedy. Contact us at support@taxplannerpro.com to report any issues.

• By you · you may close your account at any time from your account settings.
• By us, for breach · we may suspend or terminate your account immediately if you materially breach these Terms.
• By us, without cause · we may terminate your account with at least 30 days' written notice.

If we terminate the service without cause, you will have a 30-day window to export your data. If you initiate account deletion, export anything you need before confirming because access is revoked immediately.

If a dispute arises, we encourage you to contact us first at support@taxplannerpro.com so we can attempt to resolve the matter informally.

If informal resolution is unsuccessful, either party may propose mediation before pursuing court proceedings. If the dispute cannot be resolved through mediation, it may be brought before the courts under the governing-law provision below.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.

Nothing in these Terms affects rights that cannot be waived under applicable law.

We may update these Terms from time to time. For material changes, we will notify you by email at least 30 days before the changes take effect.

Continued use of the service after the effective date constitutes acceptance of the updated Terms. If you do not agree with the changes, you may close your account before they take effect.

• Severability · if any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
• No waiver · failure to enforce any provision does not constitute a waiver of that provision.
• Entire agreement · these Terms, together with our Privacy Policy, constitute the entire agreement between you and TaxPlannerPro regarding the hosted service.
• No assignment · you may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.