Delete your LedgerHQ account

To request deletion of your LedgerHQ account and associated personal data, email support@taxplannerpro.com from the email address used for your LedgerHQ account. Use the subject LedgerHQ account deletion and include your name and company or accounting firm.

If you cannot access that email address, contact the same support address and explain this. We will verify account ownership before deleting data. Never send your password, bank credentials, or identity documents in your initial request.

To request deletion of specific personal data while keeping your account, email the same address with the subject LedgerHQ data deletion. Describe the data you want removed. We will verify ownership and explain any shared-business or legal retention requirements that apply.

LedgerHQ is operated by Tax Planner Pro, LLC. Our support team handles these requests and confirms when deletion is complete.

Sign in, open More → My account or Profile → Delete account, enter your password, type DELETE, and confirm.

The in-app request revokes your account access immediately and starts deletion, which completes within seven days. Export anything you need before confirming. Email requests require ownership verification before we begin the same process.

We delete or anonymize account profile information, authentication credentials, personal app preferences, and linked usage data that we are not required to retain. Account sessions, access tokens, and registered notification tokens are revoked or removed.

Bookkeeping records belonging only to your account are deleted unless we must retain them for legal, tax, accounting, fraud-prevention, or security purposes. Shared company records may remain available to the other authorized users of that workspace. Deleting your login does not delete another user's account or their business records.

Records subject to a legal or security retention requirement remain for the applicable required period. Backups are removed through normal secure backup rotation after live data is deleted; deidentified service metrics may remain. See the Privacy Policy for our retention practices.

Account deletion does not cancel a subscription billed by Apple. Cancel it in Apple Subscriptions before deleting your account. For a subscription billed directly by LedgerHQ, include your cancellation request in your email so support can address the billing account.